PRIVACY POLICY — ERGEAS I.K.E.
1. Data Controller
ERGEAS I.K.E. (“Company”)
Polytechniou 37, 54626 Thessaloniki, Greece
Email: info@ergeas.gr
acts as Data Controller for personal data collected through this website.
2. Data We May Collect
Full name
Email address
Phone number (if provided)
Contact message content
Technical connection data (IP address, browser, device type)
Usage statistics (via Google Analytics — with consent)
3. Collection Methods
Data is collected when you:
Submit contact forms
Send email communication
Accept analytics/marketing cookies
Interact with embedded services (Google Maps, reCAPTCHA)
4. Processing Purposes
Respond to inquiries
Provide service information
Improve website performance
Traffic analytics
Prevent abuse and spam
5. Legal Basis (GDPR Art.6)
Consent (cookies, analytics, reCAPTCHA)
Legitimate interest (security, abuse prevention)
Pre-contractual communication
6. Contact Form
Operates via Contact Form 7
Messages are sent via email
Not stored in database
No marketing use
No mailing list creation
7. Google Analytics 4
Activated only after consent
Collects anonymized usage data
Provider: Google Ireland Ltd
8. Google reCAPTCHA
Used for anti-spam protection
May process IP, browser signals and behavior patterns
Activated after consent
9. Google Maps
Embedded map may collect technical data on load
10. Cookies
We use essential, statistical and third-party cookies via consent mechanism.
11. Data Sharing
Only with:
Google services
EU hosting provider
No data selling
12. Retention
Contact emails: up to 24 months
Analytics: per GA4 settings
Security logs: up to 12 months
13. User Rights
Access, rectification, deletion, restriction, objection, portability
Requests: info@ergeas.gr
14. Security Measures
SSL
Backups
Access control
15. Minors
Website not intended for minors.